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Refund policy

No refunds on physical items. 

DEFINITIONS ”We,” “Us,” and/or “Ours” means and refers to NCLEX High Yield and https://NCLEXHighYield.com (“Website”), a Website wholly owned and operated by NCLEX High Yield, LLC, a Nevada Corporation. “You,” “Your,” “Yours,” and “You/Your Student” means and refers to You and/or any other person or entity engaging in services with Our Website. NCLEX High Yield, LLC is not affiliated with the NCLEX, it is strictly for preparation services only. ENROLLMENT AGREEMENT Please refer here if You/Your Student is enrolled in an NCLEX Prep Course. For tutoring and admissions consulting orders, please refer to the applicable agreement below. 

NCLEX High Yield is not affiliated with any university/school, nor do we represent them in any capacity. We only provide an exam prep service. We do not provide certifications or verifications of schooling.


1. Children. In compliance with the Children’s Online Privacy Protection Act, NCLEX High Yield does not permit children under 18 years of age to become users without their parent or guardian’s express consent and approval. By using Our Website and enrolling in any of Our courses, You represent You are not under 13 years of age.


 2. One Person Per Account. You agree that only one person will use each account that You purchase from NCLEX High Yield. NCLEX High Yield may restrict access to Your account with no refund provided if We believe the account is being used by more than one person. In such a case, if in fact only one person was using the account, NCLEX High Yield will restore that account. 


3. Course Access.  LIVE COURSE ONLY: You/Your Student will have access to your NCLEX High Yield Course on-demand from the beginning of the first lesson/class (“course start”)/course activation for 90 days for one license. 

ON DEMAND COURSE ONLY: You will have access from the time of purchase for the days selected. (For example: 30 days. 45 days, etc.)

4. Late Arrival. No adjustment shall be made for time lost because of late arrival by You/Your Student. NCLEX High Yield will compensate for the late arrival of an instructor by extending a class (“lesson”) for the time forfeited.


5. Rescheduling. Occasionally, due to various circumstances, We may change a course schedule, location, or instructor. While this is unlikely, We will do our best to accommodate you if you wish to move into a different course, including waiving any applicable transfer fees. 


6. Cancellation. Occasionally, due to various circumstances, We may cancel a course entirely. If We cancel a course in which You/Your Student are registered and are unable to reschedule You/Your Student into another course that is acceptable to You/Your Student, we will refund all tuition You/Your Student have paid, and We will have no further liability to You/Your Student regarding the cancelled course. 


7. Withdrawals. In some cases, you may be able to withdraw from a NCLEX High Yield course. If You/Your Student wish to withdraw from the course in which you are currently enrolled, then you must submit your request either by emailing contact@NCLEXHighYield.com and speaking to a Customer Service Representative. Only the Payee may request a withdrawal. No refunds will be given more than seventy-two (72) hours after purchase OR after the intro email is sent out OR after the course starts. No refunds will be given after the course has started, even if it has been less than 72 hours since your purchase. No refunds will be given for cancellations after the use of NCLEX High Yield Course. 


8. Transfers. In some cases, you may be able to transfer from a NCLEX High Yield course before the start of the course. If You/Your Student wish to transfer from the course in which you are currently enrolled, then you must submit your request either by emailing contact@nclexhighyield.com and speaking to a Customer Service Representative. 


9. Code of Conduct. Students shall not engage in disruptive behavior, which includes but is not limited to: harassment of any kind, hate speech, or discriminatory behavior during any NCLEX High Yield course. This also includes but is not limited to defamatory statements against NCLEX High Yield, its parent company, NCLEX High Yield, LLC., and NCLEX High Yield employees or contractors. In the event an instructor believes a student is engaging in disruptive behavior, the instructor may ask the student to leave the session immediately. If the student refuses to leave, their NCLEX High Yield account will be suspended indefinitely and no refunds, prorated or otherwise, will be given. If Your Student leaves by logging out of their live online virtual classroom, tutoring session or college admissions consultation, a NCLEX High Yield representative will follow-up with You/Your Student to convey expectations regarding future behavior before the next session. If Your Student has any future incidents, their account will be suspended indefinitely and no refunds, prorated or otherwise, will be given. NCLEX High Yield reserves the right to indefinitely suspend and/or remove Your Student from any course for disruptive behavior, and in doing so, no refunds, prorated or otherwise, will be given. 


10. Recordings. All NCLEX High Yield class sessions, tutoring sessions and instruction sessions of any kind are recorded for quality assurance and administrative purposes. By visiting, logging into, or participating in any class, tutoring session or instruction session of any kind, you consent to the recording of your presence, participation, and any video or audio feeds you enable in that session. 


11. Copyright. You understand that all NCLEX High Yield course materials and methods are the exclusive property of NCLEX High Yield, LLC, and You agree not to copy, disclose, reproduce, sell, or otherwise distribute any information, materials, or methods obtained from Us. 


12. On-Demand. Once you enroll in the on-demand lectures, your enrollment fee becomes non-refundable.


PRIVATE TUTORING AGREEMENT Please refer here if You/Your Student is enrolled in a NCLEX High Yield tutoring package. 


  1. Children. In compliance with the Children’s Online Privacy Protection Act, NCLEX High Yield does not permit children under 18 years of age to become users without their parent or guardian’s express consent and approval. By using our Site and receiving tutoring services from Us, you represent you are not under 18 years of age.
  2. Scheduling. You and Your assigned tutor will agree upon a mutually convenient means of scheduling sessions — for example, by email or text message. When You and Your tutor agree on a time for an individual session or for a recurring session, that session’s scheduling will be considered to be active. Students and tutors should communicate directly with each other to change the time of any scheduled session. A time change for recurring sessions is only considered confirmed if it is agreed upon by both parties prior to the start time of the session. If it is not agreed upon by both parties, the session would still begin at the originally scheduled time, and the party seeking the time change will still be subject to any penalties that would occur for missing the originally scheduled session. Once scheduled, the tutoring agenda may be set/changed based on the relationship between the student and tutor and what is requested for optimal results.
  3. Student Rescheduling. In the event You cancel a session, You must provide NCLEX High Yield and Your tutor with notice of cancellation no less than twenty-four (24) hours before the scheduled session. If You fail to provide both the company and the tutor at least twenty-four (24) hours notice of cancellation, Your time will be reduced as if the session had occurred as scheduled. To provide notice of cancellation, please email/text Your tutor and NCLEX High Yield at contact@NCLEXHighYield.com; this message must have “CANCELLATION” as its subject and must list the soon-to-be-missed session date/time, Your name, and the tutor’s name. Tutors may be able to accommodate session changes on shorter than twenty-four (24) hours notice; however, tutors are not responsible for making such sessions. There is also no guarantee that any session will be rescheduled to meet a test deadline, regardless of whether or not You make Your request twenty-four (24) hours in advance.
  4. Tutor Rescheduling. In the event Your tutor must cancel a scheduled session, he/she will provide You with notice of cancellation no less than twenty-four (24) hours before the scheduled session.
  5. Late Arrival. No adjustment shall be made for time lost because of late arrival by You/Your Student.
  6. Tutor Changes. Occasionally, due to various circumstances, We may replace a tutor to whom You have selected with another. We will not refund the amount You have paid should we replace Your tutor within a reasonable amount of time: two (2) weeks. If We are unable to assign You/Your Student another tutor within a two (2) week period, We will refund all the tuition You have paid, and We will have no further liability to You regarding the cancelled tutoring package. 
  7. Withdrawals. If you choose to withdraw Your/Your Student’s enrollment in a tutoring session seven (7) days or more before the first scheduled session of your program, NCLEX High Yield will refund all the tuition you have paid less a scheduling fee of $49. No refunds will be given for withdrawals after the first scheduled tutoring session. To request a withdrawal or cancellation refund, please email us at contact@NCLEXHighYield.com. Please be advised that refunds for withdrawals typically take four (4) weeks to process.
  8. Recordings. All NCLEX High Yield class sessions, tutoring sessions and instruction sessions of any kind are recorded for quality assurance and administrative purposes. By visiting, logging into, or participating in any class, tutoring session or instruction session of any kind, you consent to the recording of your presence, participation, and any video or audio feeds you enable in that session.
  9. Additional Hours. You/Your Student can purchase additional private tutoring hours on the website. Additional hours are considered a separate purchase and can not be combined with the initial package to receive a reduced per hour rate. We cannot guarantee that your original tutor will be available for the additional hours. If they are unavailable to tutor You/Your Student for the additional hours, then NCLEX High Yield will assign You/ Your Student a new tutor.
  10. Refunds & Guarantees. Due to the nature of focused subject tutoring, NCLEX High Yield does not offer refund requests of any kind for tutoring packages.
  11. Copyright. You understand that all NCLEX High Yield tutoring materials and methods are the exclusive property of NCLEX High Yield, LLC and You agree not to copy, disclose, reproduce, sell, or otherwise distribute any information, materials, or methods obtained from Us. 
  12. There are no re-enrollments for the live course (as of 01/2021). All students enrolled in the live course will have access to the on-demand lectures that will be updated often.

    PAYMENT
    You must pay the full tuition upon enrollment in You/Your Student’s service.  All NCLEX High Yield services require an upfront payment. For information about paying over time for your NCLEX High Yield course or tutoring package, please view our available payment options.
    SALES & DISCOUNTS
    If the prices on our website are reduced within seventy-two (72) hours on a course(s) you have purchased, we will refund the difference to you as long as you contact us within one (1) week after your purchase date. To contact us, please email contact@NCLEXHighYield.com during normal business days. DISCOUNT CODES CANNOT BE ADDED OR USED AFTER PURCHASE HAS BEEN MADE.

    IMAGE CONSENT
    If You/Your Student have submitted a photo or video in response to a promotional survey, NCLEX High Yield has Your permission to use Your image (photographic or video) publicly to promote their company, products and services thereof. You understand that the images may be used in print publications, online publications, presentations, websites, advertising, and social media. You understand that no royalty, fee, or other compensation shall be payable to You by reason of such use, unless explicitly stated and agreed to by both parties in writing. Both parties agree to the terms here as stated unless explicitly revised and agreed to by both parties in writing.

    NOTIFICATION OF CHANGES
    We reserve the right to change these Terms from time to time as We see fit and Your continued use of the site will signify Your acceptance of any adjustment to these Terms. You agree to be bound by such modifications, revisions, or updates. You are therefore advised to re-read this statement on a regular basis.
    WHOLE AGREEMENT
    This agreement constitutes the entire understanding between you and NCLEX High Yield with regard to the subject matter thereof and both parties waive the right to rely on any alleged, expressed, or implied provision not contained herein. These Terms of Service form part of the Agreement between You and Us. Your accessing of this Website and/or purchasing services from Us indicates Your understanding, agreement to and acceptance of the full Terms of Use, Privacy Policy, and Terms of Service contained herein. NCLEX® is a trademark registered and/or owned by the National Council of State Boards of Nursing, Inc., which was not involved in the production of, and does not endorse, this product. 




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